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FAQs

Is there a birthday promotion for E-member?

As a special birthday treat, Sizzler gives our E-member Gold and Diamond Level a free Birthday E-Coupon on your birthday month.
You can redeem a free combination platter (THB 399) at any Sizzler store in Thailand.

When will Sizzler Card expire?

> Green Level : your collective spending will be expired 1 year after the date that you registered e-Member
> Gold Level : start from 1st day upgrade you can collective spending to maintain status within 1 year
> Diamond Level : start from 1st day upgrade you can collective spending to maintain status within 1 year

If I already have Sizzler Member Card, how can I register the card online?

You can add your Sizzler Member Card online if the card is not yet expired by following these steps:

1. Log in to E-Member at My Sizzler E-Member section
2. Under “Sizzler Card” section, choose Sizzler Gold Card Click “Upgrade Now”
3. The system will ask if you already have a Sizzler Card and you choose “yes”
4. Enter you member card number 13 digits, which shows at the back of the card on the barcode, and Member card Expire date
5. then click confirm
If you cannot add your Sizzler card successfully, please contact us at 02 365 6999 or email us at [email protected]

What can I do with my collective spending before expired?

Member can collect your spending as specified in the member benefits information to reach each level with more benefits provided.
If your collective spending does not reach higher level before expired, you can’t transfer those amount. Sizzler will send you a notification email one month prior to the expiry day.

How much spending do I need to collect to reach each level?

> Green Level: Spending from THB 0 – 7,999
> Gold Level : Spending from THB 8,000 – 13,999
> Diamond Level : Spending from THB14,000 onward

How to check my collective spending?

Member can track your collective spending under Account section and you can see your level bar which show your spending in every page.

If I’m Gold Level or Diamond Level will I receive any privilege?

> Apart from free e-Coupons, member will receive Privilege e-Coupon and Discount of 10% off when paid in cash and Discount of 5% off when paid with Credit card.
> On your Birth month, you will receive free Birthday e-Coupon that you can choose one menu from combination platter
> When member is upgraded to Diamond Level, member will receive a special premium gift from Sizzler and free voucher from Minor Group.
> Click here to see all privileges and benefits of each level

I can only buy Member Card online? Can I still buy it at Sizzler store?

You can still buy Sizzler Member Card at all Sizzler store in Thailand and add your card to the online system to start collecting all your spending at Sizzler store and received more benefits.
You can find how to register the card online from question number 8

How to register E-Member?

How to buy Sizzler Member Card online?

1. Log in to E-Member at My Sizzler E-Member section
2. Under “Sizzler Card” section, choose Sizzler Gold Card Click “Upgrade Now”
3. The system will ask if you already have a Sizzler Card and you choose “No”
4. Enter your member information for your Sizzler Card privileges and pay with your credit card in the next page.
5. Once the payment is successfully, you are now golden with more benefits
6. If you have any question regarding Sizzler member card, please contact us at 02 365 6999 or email us at [email protected]